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Please note that our business days are Monday to Friday, 8.30am - 5.30pm.

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Order Update
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Please allow 14 days for your order to be processed. Once it is shipped, we will send you a tracking number by email.

Please follow the tracking details to avoid parcels getting returned to us.

Still a question? Contact us below - please include your order number where possible to help us find your order quicker:

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Change of Address
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To change your address we will need you order number and your old and new address. Please use the following format for your addresses:

First Name
Last Name
Address Line 1
City
PostCode/Zip Code
Country
State/County
Phone Number

Once we have received your new details you will receive an updated email with the new address.

If you have a separate query, but still related to change of address, please contact us below:

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Delivery
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Your order dispatch email will include a link to track your order through the couriers website. Most orders are sent using FedEx, in some cases we may use other couriers such as Royal Mail or DPD. Check out our Delivery page for further information.

If you are looking for an update on an order you have placed with us - please select 'Order Update' from the My Order menu to help us answer your query more quickly.

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Returns
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If you have changed your mind about a purchase, we have a 30 day returns policy. We will refund your within 14 days of receiving the returned item(s), assuming they are intact and undamaged. Refunds will be issued to your original payment method - for example, if you paid by card we will refund to the same payment card.

We will not cover the return postage.

If your order has arrived damaged. please attach photographs of the damaged product(s) along with order number in the form below.

For any other return queries contact us below:

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VAT & Customs Charges
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All customers out side the UK may be charged Customs fees and taxes; this includes customers from the EU.

You can find more information about this on our Delivery page

Your local post office and Customs' office can also provide you with further Customs details.

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Pre-orders
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Please note that payment is taken at the time of placing your pre-order on the checkout page. This allows us to guarantee your order and reserve the item for you.

All parcels will be sent in order of purchase once the launch date has arrived.

Please be patient, your tracking number will be sent to you once your package is on its way.

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Cancellations
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If you wish to cancel your order, and it has not yet been processed, we will do our utmost to fulfil your request. If your order is being processed or has already been sent we will not be able to cancel it, however return options are available.

Please contact us below with you request:

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Product queries
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For information about our limited edition prints, see our Print Info. All of our books are sent with a bookplate hand-signed by Miraphora and Eduardo.

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Anything Else
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What can we help you with?

House of MinaLima
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Or check out our FAQs to see if your question has been answered.

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House of MinaLima
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House of MinaLima is located at 157 Wardour Street, Soho, London.
We are open every day, 11:00 - 18:00.

Find out more on our Visit us page

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Project Commission
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