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FAQs
How do you create your prints?
All our prints are created by our in-house team at the MinaLima print facility: The Art Printorium. We print on high-end digital printers on 100% cotton rag paper, using long-lasting, archival pigment inks. For our Wizarding World Premium Collections, we add gold, silver or colour foils by hand to imitate the original graphic prop from the films.
What’s the difference between Premium and Standard prints?
Premium prints are a limited edition of 250. Each print is often embellished with gold, silver or colour foil, comes with a Certificate of Authenticity and is numbered, embossed and signed by Miraphora and Eduardo. Standard prints are a limited edition of 1000. Each print comes with a Certificate of Authenticity and is numbered, embossed and signature-stamped.
What is an edition?
An edition is a limited run of an artwork which is made up of a set number of prints in a set number of sizes. Once they’ve gone, they’ve gone!
What is a Certificate of Authenticity?
It’s a document that includes the artwork title, its provenance and edition number. It shows it’s the genuine article. We recommend always keeping this with your print, even once framed.
Why are some Wizarding World prints available in just one size, and others in three sizes?
We reproduce artworks as close as possible to the size they appeared in the films. Sometimes this means we can offer different sizes, if there were different sizes in the films (e.g. posters, packaging designs)
Do your actual prints look exactly like the ones online?
We work on specially calibrated screens. Every artwork we print looks just like it appears on our screens. But all screens are different. This means colours and tones of actual prints could look different to what you see on your screen. Apart from colour and tone, they’ll be exactly the same.
Is paper size and image size the same?
No. We have three standard paper sizes, and the image sizes vary according to the artwork. This means that all prints will have a white border. You can find the dimensions of the actual image size in the product description section on each product page.
How do I look after my piece?
Check out our
Print Info to get more details about how our prints are created, how best to look after your print and some tips on caring and displaying it.
How often do you release new art?
We regularly release artwork from both the
Wizarding World and
MinaLima collections. By subscribing to our newsletter and following us on our Instagram, Facebook or Twitter, you will be the first to know of any new designs.
Who owns copyright or Creative Commons licenses?
For MinaLima’s own collections which include the MinaLima Classics and Collective Nouns, we own the copyright. And for the Wizarding World, it is owned Warner Bros.
Do you sell wholesale?
Yes. Please email us on
info@minalima.com if you are a shop looking to sell our work. If you are interested in stocking from our Wizarding World ranges, we will need to consult with Warner Bros. Consumer Products first.
May I use your artworks for my work?
Maybe. We'll need to speak to you about what you are doing, then discuss this with our licensor Warner Bros. Send us an email at
info@minalima.com with your proposal.
ABOUT NEWSLETTERS
What is the MinaLima newsletter?
It's your best source of early updates on what we've been up to, what we’re working on, our new releases, special discounts, offers and everything else MinaLima.
Sign up here!
How do I unsubscribe?
Just click 'unsubscribe me' at the bottom right-hand corner of any email we send you. If you have any feedback on how we can improve the newsletter, please share. Please be assured that we will always keep your details safe and will never share them with anyone else.
CREATING AN ACCOUNT AT CHECKOUT
Why should I create a MinaLima account?
It's a quicker way of buying from us. It means you won't have to add your details every time. That means when we release a new edition, you can be among the first to place an order!
Your account gives you an easy way to communicate with MinaLima store and track your current and past orders. You can also add your name to the waiting list for out of stock items, and collate a wish list of your favourite prints and products. Please be assured that we will always keep your details safe and will never share them with anyone else.
Do I need an account to buy from you?
No. Having an account makes the process quicker, but you can shop as a guest.
How safe is my information?
Very. We will never share or sell your personal information. And our checkout process uses Secure HTTP/SSL-VeriSign – so your details are always sent to our servers over a secure connection. We will never store your credit or debit card details.
BUYING FROM MINALIMA
Which cards can I pay with?
Mastercard, Visa, Visa Electron, Visa Debit, Maestro (including Switch), Solo, American Express. You can also use PayPal. Our prices are in Pound Sterling.
Why can't I add items to my cart/basket?
Have you got JavaScript turned off? You'll need that turned on.
How do I correct a mistake on my order or email address?
We’ll sort it for you. Just email us at
orders@minalima.com
DISCOUNTS AND PROMOTIONS
What’s a discount code?
From time to time, we will offer discounts on selected products and/or ranges. It will be a short code you enter at checkout. It will have a time limit, so must be used before its expiry date.
How do I use it?
When you're checking out, add the code where it says 'Apply discount'. You will then just pay the remaining sum.
Can I combine discount codes?
Discount codes cannot be combined.
What are the rules for discount codes?
You will get a discount on any item that is eligible, but cannot combine discounts codes. You may use one discount per transaction. Some codes will be online exclusives meaning they can only be redeemed on minalima.com. Otherwise you may present your code for a discount at our gallery, House of MinaLima, as long as it is within the advertised timeframe.
