NEW TO MINALIMA?
The House boasts four floors of iconic designs on display, from Warner Bros. Wizarding World to a series of illustrated classic fairy tale books.
PLEASE ENSURE THAT FOOD AND DRINK ARE CONSUMED BEFORE ENTERING THE HOUSE. We do not offer luggage storage or cloakroom facilities. Suitcases, prams etc. are not permitted on the gallery floors.
Our delivery charges are based on the weight of the parcel and the distance our owls have to travel. The total cost will be automatically calculated in the checkout system.
|Up to 1kg||£3.95||£8.95||£12.95|
|Up to 2kg||£5.95||£13.95||£17.95|
*All UK postage is Royal Mail Signed For, which means someone will have to sign for receipt of the item.
**Worldwide postage is International Tracked and Signed for, which means someone will have to sign for receipt of the item.
We use Royal Mail - you'll need to be around to sign for your order. We send orders out as soon as we can. Occasionally prints and products can take up to 14 days to be processed, so please be patient. If you need yours quicker, let us know and we'll see what we can do. Just contact us through your account on minalima.com
For more information on delivery and returns please go to our FAQs
How quickly will I receive my order?
We send orders out as soon as we can. Prints can occasionally take up to 14 days to process, especially from the Premium collection, as they are created to order, including foiling and signatures by Miraphora and Eduardo. So please be patient. If you need yours quicker, let us know and we’ll see what we can do. Just contact us through your account on minalima.com
How do you send them?
Prints are sent in tubes and we use Royal Mail’s Signed For service. You will be able to track its journey online, you will need to sign for your order when it arrives and will be given an electronic proof of delivery, and you will be refunded if your order is damaged.
If you live outside the UK, we will use Royal Mail’s international airmail service. Please see the Delivery Charges section for prices and timings.
What if I miss the delivery and Royal Mail send it back to you?
Royal Mail will at first leave an advice slip to have the package redelivered or for collection. If it does get sent back to us for any reason we will happily send it out again, but we will ask you to cover postage.
Import duty disclaimer
Customs or import duties may be charged by the destination country once the parcel reaches its destination. In such cases charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
We recommend contacting your local customs office for current charges before you order, so you are not surprised by charges you were not expecting. Please be aware that in occasional cases your parcel can be delayed by customs and subsequent charges can be applied. They do eventually arrive though! We have no control over this and cannot supply any details as to why or for how long your parcel may be delayed.