NEW TO MINALIMA?
Our delivery charges are based on the weight of the parcel and the distance our owls have to travel. The total cost will be automatically calculated in the checkout system.
*All UK postage is Royal Mail Signed For, which means someone will have to sign for receipt of the item.
**Worldwide postage is International Tracked and Signed for, which means someone will have to sign for receipt of the item.
We use Royal Mail - you'll need to be around to sign for your order. We send orders out as soon as we can.
For information on returns please go to our Terms and Conditions
How quickly will I receive my order?
We send orders out as soon as we can. Prints and products can occasionally take up to 14 days to process, especially from the Premium collection, as they are created to order, including foiling and signatures by Miraphora and Eduardo. So please be patient. If you need yours quicker, let us know on the checkout page and we'll see what we can do - If you have already made your order you can quickly contact us about an order through your account.
For wallpapers please allow 2-4 weeks for delivery... our owls may deliver sooner if possible.
How do you send them?
Prints are sent in tubes and we use Royal Mail’s Signed For service. You will be able to track its journey online, you will need to sign for your order when it arrives and will be given an electronic proof of delivery, and you will be refunded if your order is damaged.
If you live outside the UK, we will use Royal Mail’s international airmail service.
Some orders may be split into multiple deliveries - Look out for multiple tracking numbers in your order confirmation email.
What if I miss the delivery and Royal Mail send it back to you?
Royal Mail will at first leave an advice slip to have the package redelivered or for collection. If it does get sent back to us for any reason we will happily send it out again, but we will ask you to cover postage.
Import duty disclaimer
Customs or import duties may be charged by the destination country once the parcel reaches its destination. In such cases charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
We recommend contacting your local customs office for current charges before you order, so you are not surprised by charges you were not expecting. Please be aware that in occasional cases your parcel can be delayed by customs and subsequent charges can be applied. They do eventually arrive though! We have no control over this and cannot supply any details as to why or for how long your parcel may be delayed.
Where do you deliver to?
Our owls deliver worldwide - See which areas we ship to below:
Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi
Cambodia, Cameroon, Canada, Canary Islands, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo (Brazzaville), Congo (Kinshasa), Cook Islands, Costa Rica, Cote D Ivoire/Ivory Coast, Croatia, Cyprus, Czech Republic
Denmark, Djibouti, Dominica, Dominican Republic
Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia
Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French West Indies
Gabon, Gambia, Gaza Strip, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey (Channel Islands), Guinea, Guinea-Bissau, Guyana
Haiti, Honduras, Hong Kong, Hungary
Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Israel, Italy
Jamaica, Japan, Jersey (Channel Islands), Jordan
Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyz Republic/Kyrgyzstan,
Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg
Macao (SAR China), Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique
Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Norway
Pakistan, Palau, Palestine (West Bank/Gaza Strip), Panama, Papau New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Puerto Rico
Reunion, Romania, Russia, Rwanda
São Tomé and Príncipe, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin (Dutch), Saint Martin (French), Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia/Sandwich Islands, South Korea, Spain, Sri Lanka, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland
Taiwan, Tajikistan, Tanzania, Thailand, Timor L’este/Timor-Leste/ East Timor, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu
Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, US Military Bases, Uruguay, Uzbekistan
Vanuatu, Vatican City, Venezuela, Vietnam, British Virgin Islands, Virgin Islands (US)
Wallis and Futuna, Western Sahara, West Bank
We do not ship to the following countries:
Cuba, Iran, Myanmar, North Korea, Syria, Sudan